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Wireless network / Wi-Fi

If you have a OsloMet user account you can connect to the wireless network eduroam on campus. Our guests connect to the wireless network "OsloMet Guest".

Connect to wireless network / Wi-Fi on campus

1. Connect to Wi-Fi "eduroam"

  • In the list of networks, select the network "eduroam".

2. LoginID:

  • Password: OsloMet password
  • Username: Example:
  • regel

    Please download the eduroam certificate for secure connection for your mobile device. Find the link to certificate in the guidance.


Connect to the wireless network eduroam

Read the guidelines for using eduroam on OsloMet (HiOA) before you start using the service.

How-to guides

Read also: Guidelines for students' access to the OsloMet (HiOA) network.

Download the eduroam profile with certificate

Download the eduroam profile with certificate for a secure logon to the eduroam network _without_ being connected to the Wi-Fi network on your mobile device.

  1. Connect to the wireless network "OsloMet Guest" via link:
  2. Select: "If you need to setup your client for eduroam click here" in the browser. See the screenshot below.
  3. Select the appropriate institution (HiOA) and operating system.
  4. When on campus, connect your device to the wireless network "eduroam" for a secure logon on OsloMet (HiOA) after the download

See the screenshot below for how to connect to the wireless network "OsloMet Guest".

Screenshot: Click on the link If you need to setup your client for eduroam click here


Problems connecting eduroam

You may have trouble connecting your computer to eduroam on OsloMet after changing your password.

The solution is to delete the eduroam profile stored on your computer as it saves your old passwords.

Connect to the wireless guest network

The wireless guest network "OsloMet Guest" is for guests/visitors without a user account on OsloMet. 

Note! Students with a OsloMet (HiOA) username, or students/guests from other universities, must select the wireless network "eduroam".

Contact IT Support (BIT)

Setup of Wi-Fi, e-mail and printer

E-mail :
Place/Address :
The Learning Centre and Library in P32, P35 or P48
Url :
See the opening hours

Printing errors or refund of printing quota

E-mail :

Forgot your password?

Url :
Go to IT account to create a new password

Other IT problems, contact IT Support (BIT)

Phone :
67 23 55 55
E-mail :
Place/Address :
Campus Pilestredet: Stensberggata 29, entrance from Falbesgate 1. Campus Kjeller: 1st floor in the main building
Time/Opening Hours :
Support phone: Monday to Thursday 08-15.45. Friday: 08-15. Visiting hours: Monday to Friday 09-15
Url :
Report an issue to IT support (BIT)

Need help with Fronter?

Url :
Contact Fronter helpdesk at your faculty

Empty toner or paper in the printer?

Url :
Contact the nearest reception or the Learning Centre.

System Service Messages

Url :
See all System Service Messages