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VPN for Windows

Setup of VPN client Viscosity for Windows.

Note! Follow the instructions carefully and as described otherwise the program will not be licensed and settings to connect to HiOA will not bed added correctly.

Preconditions

  • The computer must have access to Internet.
  • You must have administrator access on your computer.

For HiOA PC

  • The VPN client Viscosity is pre-installed on all Windows computers hosted by HiOA. Follow the instructions for how to start and how to log off the Viscosity client.

Contents

1. Install the VPN client Viscosity for Windows 10

2. Install the VPN client Viscosity for Windows 7

 

1. Install the VPN client Viscosity for Windows 10

1.1 Download and open the VPN client Viscosity

1.1.1 Download the .exe-file
  1. Download the setup file from URL: https://hioa.app.box.com/viscosityvpnclient
  2. Click: Run (Kjør)

If problems running the file, select "More info" and "Run the install".

Skjermbilde Win10: Installer setup-fil for Viscosity.

1.1.2 Install Viscosity
  • Click: Next

Skjermbilde Win10: Installer setup-fil for Viscosity - trykk Neste.

1.1.3 Cont. Install Viscosity
  • Click: Install

Skjermbilde Win10: Installer setup-fil for Viscosity - trykk Install.

1.1.4 Completing the setup

When installation is complete:

  • Click: Finish

Skjermbilde Win10: Installer setup-fil for Viscosity - trykk Finish.

1.1.5 Viscosity is now installed

You can close the window shown below.

Skjermbilde Win10: Viscosity er installert. Vindu kan lukkes.

1.2 Start Viscosity

1.2.1 Search for Viscosity
  1. Search for Viscosity - and when the search result is visible:
  2. Click on: Viscosity - from the Windows menu (the Start menu)

Skjermbilde Win10: Start Viscosity fra Windows-menyen.

1.2.2 Start Viscosity from the task bar
  • Click on the icon for Viscosity (a circle with a key lock) in the taskbar.

If the icon is not visible, you need to start Viscosity from the Start menu as shown above.

Skjermbilde Win10: Start ikonet Viscosity fra oppgavelinjen.

1.3 Connect to HiOA-VPN

  1. Click on the icon for Viscosity (circle with a key lock).
  2. Select: Connect HiOA-VPN.

Skjermbilde Win10: Start Viscosity fra Windows-menyen - trykk Connect HiOA-VPN.

1.3.1 Username and password

Enter:

  • Username: HiOA username
  • Password: HiOA password
  • Tick: Remember my credentials - if you want the computer to remember your password at login.
 

Skjermbilde Win10: Skriv inn brukernavn og passord.

1.3.2 Connected to HiOA-VPN

The computer is now connected to HiOA VPN. A message "HiOA-VPN is connected" is visible above the taskbar.

Skjermbilde Win10: HiOA-VPN er tilkoblet din PC.

 

1.4 Connect to file server

To access your files, connect to your home and public directory.

1.5 Disconnect HiOA-VPN

  1. Click on the arrow in the taskbar to show the menu.
  2. Click: Disconnect HiOA-VPN (the Viscosity icon / the key lock) to disconnect.

Skjermbilde Win10: Koble fra Viscosity fra oppgavelinjen nederst.

2. Install the VPN client Viscosity for Windows 7

2.1 Download and open the VPN client Viscosity

2.1.1 User Access Control

You may see a User Access Control pop-up window asking:

  • "Do you want to allow the following program to make changes to this computer?"
  • If so, click: Yes.
2.1.2  "Welcome to the Viscosity Setup Wizard"

When you are greeted with the "Welcome to the Viscosity Setup Wizard" window, click Next.

2.1.3 The License Agreement

After reading the License Agreement, you can select "I accept the agreement" and click: Next.

2.1.4 Select location

Select where you would like Viscosity to be installed, then click: Next.

  • We highly recommend you use the default install location that the installer selects for you.
2.1.5 Select location in the Start menu

Select where you would like Viscosity to be located in your Start Menu then click: Next.

  • We highly recommend you use the default location the installer selects for you. 
2.1.6 Shortcut to Viscosity from desktop

Tick the "Create a desktop icon" checkbox if you would like a shortcut to Viscosity to be located on your desktop.

  • If you do not, you can always start Viscosity from the Start menu.
2.1.7 Start to install

At the next window, click: Install.

Skjermbilde: Setup Viscosity - install

2.1.8 Under installation

During installation, you may be asked if you wish to install a Viscosity Device driver.

  • Allow this by clicking "Install".

Skjermbilde: Setup Viscosity - install

2.1.9 Ending installation

Once installation has completed, click: Finish.

  • You can remove the tick in the checkbox if you do not wish Viscosity to run straight away.
2.1.10 Start Viscosity

If you selected to have a desktop icon during installation, you will see the Viscosity icon on your desktop.

  • Click on the icon to launch Viscosity.

Skjermbilde: Ikon for Viscosity

Viscosity can also be launched from your Start menu by going to:

  • Start > All Programs > Viscosity > Viscosity (if you selected the default location).

Skjermbilde: Start Viscosity fra Start-menyen.

The icon to connect to Viscosity (a Key Lock ) is also visible on the taskbar down-right. 

If the icon is not visible in the taskbar, you need to start Viscosity from the Start menu as shown below.

Skjermbilde: Start Viscosity fra oppgavelinjemenyen.

2.2 Connect to HiOA-VPN

You can connect the device to HiOA-VPN from the Start menu or from the taskbar.

2.2.1 Open Viscosity from the Start menu
  • In the window below: Right-click on "HiOA-VPN" and then a menu is visible.
  • In the menu, select: Connect

Skjermbilde: Start Viscosity fra Viscosity-programmet.

2.2.2 Open Viscosity via the icon in the taskbar
  • Click on the Viscosity icon for "HiOA-VPN" in the taskbar down-right.
  • Select: Connect HiOA-VPN

Skjermbilde: Velg Connect HiOA-VPN i menyen.

2.2.3 Username and password

Add:

  • Username: HiOA username      
  • Password: HiOA password
  • Tick: Remember my credentials - if you want the computer to remember your password at login.

Skjermbilde: Skriv inn brukernavn og passord i Viscosity.

2.2.4 Connected to HiOA-VPN

A message in the taskbar tells that the computer is now connected to HiOA-VPN.

Skjermbilde: Melding på skjermen at Viscosity er tilkoblet.

2.3 Connect to file server

To access your files, connect to your file server / home directory.

2.4 Disconnect from HiOA-VPN

  • Click on the Viscosity icon "HiOA-VPN" in the taskbar.
  • Select: Disconnect HiOA-VPN

Skjermbilde: Slå av Viscosity, velg Disconnect HiOA-VPN.

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