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E-mail

Using and setting up your student e-mail account for mobile devices and other clients, and all you need to know about your student e-mail at HiOA.

Contents

Read and send e-mail

Login to your webmail Outlook.com/hioa.no.

Setup of av Exchange e-mail client

Office 365 is now (from 24th of June 2015) the e-mail server and system for students at HiOA.

You can setup your e-mail with Exchange and retrieve and retrieve your e-mails on any email client.

E-mail for for iOS (iPhone/iPad)

  1. Go to Settings > Mail, Contacts, Calendars > Add Account > Exchange

  2. Add your e-mail address/account: e.g. s123456@stud.hioa.no, and your HiOA password.

  3. Accept the defaults on the Exchange server settings.

  4. Finish the setup by giving the account a name/description.

See also user guides on Apple.com.

E-mail for Android

  1. Go to Settings > Accounts > Add account > E-mail > Exchange

  2. Add your e-mail address/account: e.g. s123456@stud.hioa.no, and your HiOA password.

  3. Accept the defaults on the Exchange server settings.

  4. Finish the setup by giving the account a name/description.

See also user guides on Microsoft.com.

If setup fails

If setup fails, you can manually add these settings:

  • Username (e-mail account): s+student number@hioa.no, e.g. s123456@stud.hioa.no
  • Domain: (leave empty)
  • Password: HiOA password
  • Exchange server: outlook.office365.com

E-mail for other clients with IMAP

You can setup your e-mail with IMAP and retrieve your e-mails on any e-mail client, e.g. Mozilla Thunderbird or Mac OS X Mail.

Enter the following settings for incoming and outgoing mail.

Incoming IMAP server

  1. IMAP-server: outlook.office365.com

  2. Port: 993

  3. Encryption: SSL

Outgoing SMTP server

  1. SMTP server: smtp.office365.com

  2. Port: 587

  3. Encryption: TLS

Username and password for your e-mail account

  • Your e-mail account is: s+student number@stud.hioa.no, e.g. s123456@stud.hioa.no.

  • Password: HiOA password

Frequently asked questions about e-mail

Completing your studies

Remember to download your documents and files from your Office 365 student account at HiOA in within 90 days after completing your studies. Your student account includes cloud services like Outlook, Office Online and OneDrive.

Are you interested in a personal Office 365 subscription please find information here.

More question about e-mail?

Go to FAQ - Frequently asked questions about e-mail if you need to know more about using e-mail at HiOA.

Contact IT Support (BIT)

Setup of Wi-Fi, e-mail and printer

E-mail :
Place/Address :
The Learning Centre and Library in P32, P35 or P48
Url :
See the opening hours

Printing errors or refund of printing quota

E-mail :

Forgot your password?

Url :
Go to IT account to create a new password

Other IT problems, contact IT Support (BIT)

Phone :
67 23 55 55
E-mail :
Place/Address :
Campus Pilestredet: Stensberggata 29, entrance from Falbesgate 1. Campus Kjeller: 1st floor in the main building
Time/Opening Hours :
Support phone: Monday to Thursday 08-15.45. Friday: 08-15. Visiting hours: Monday to Friday 09-15
Url :
Report an issue to IT support (BIT)

Need help with Fronter?

Url :
Contact Fronter helpdesk at your faculty

Empty toner or paper in the printer?

Url :
Contact the nearest reception or the Learning Centre.

System Service Messages

Url :
See all System Service Messages